Payment Policy
Payment Policy
Available payment methods are displayed during checkout. Prices and order totals are shown in CAD unless checkout clearly states otherwise.
Authorization and billing
A payment may be authorized before an order is accepted. Incorrect billing information, issuer controls, or security checks can cause a decline or temporary authorization hold. A bank or card issuer can explain account-specific holds.
Security and refunds
Payment details are handled through Shopify’s checkout and its payment service providers. Do not send full card details by email. Approved refunds are processed or initiated to the original payment method within 10 days; posting by the financial institution may take additional time. For store assistance, use Contact Us.